Frequently asked questions
Answers to frequently asked questions from our users. If you have any further questions, please contact support@kickdown.com.
Frequently asked questions: Buyer
Click “Get Started.” Then enter your email address and confirm it. Both individuals and legal entities are eligible to participate. Legal entities are asked to also provide their VAT ID number, registration number, and company name.
To participate in bidding, you must register and provide a payment method in your profile for identification purposes. This identification serves as security for all users on the platform.
Once a bid is placed, it is binding and cannot be withdrawn. Please review your entry carefully before placing a bid.
You can use the “Request a viewing” field in the auction description to request a viewing appointment with our Kickdown experts.
You can ask the vehicle owner questions directly in the comments section. There, you can also ask the community for advice. It is not possible to contact the owner privately.
No information is published regarding an auction’s reserve price. For reference, auctions include an estimated price. If there is no reserve price, this will be indicated accordingly.
As a registered bidder, you can manage your notifications under "My Kickdown" in the settings.
You add a payment method under "My Kickdown" and Payments.
As a registered bidder, you can place your bid during the auction by clicking the “Bid” button and then confirming it.
The buyer's fee is 5% plus VAT of the purchase price and is at least 500€ plus VAT.
The details can be found on the auction page of the vehicle under the item vehicle description.
We accept Visa, Mastercard, American Express, PayPal, and SEPA direct debit.
If you win an auction, i.e. the minimum price is reached and you are the highest bidder, we share with you the contact details of the seller. You can now communicate with the seller about the purchase contract and the pickup of the vehicle. You will also receive an invoice for Kickdown's service, which you can easily find under the "Payments" section. Kickdown has the possibility to collect these payments with the deposited payment method.
If the reserve price is not met, the highest bidder will be contacted by a kickdown expert. In this context, we will attempt to facilitate an agreement between the seller and the buyer.
Frequently asked questions: Seller
Click on the button "Sell your classic car!" and enter the first key data for your vehicle.
Our listings start at €199 and include a high-quality listing with an on-site photo shoot, professionally written text, and a dedicated contact person. For an additional €180, you can book our Gold Package with premium marketing to increase your vehicle’s reach and achieve better auction results. We also offer the Platinum Package: It includes all the services of the Gold Package plus an immediate TÜV inspection report for your vehicle. The fee for this is €699.
It is fast, uncomplicated and safe. You don't have to worry about anything and you get market rates without taking your vehicle to a dealer or consignment seller. Your vehicle simply stays at your home and we come by. We mainly address enthusiasts from all over Germany and Europe and not the all-knowing bargain hunters and "last price" askers.
The listing fee will be charged once your vehicle is accepted for auction.
The commission is 3% plus VAT, with a minimum of €300 plus VAT.
We will send you a mail with a detailed list after a request to get the most important information about your vehicle.
Yes. In consultation with one of our trade-in experts, you can set a minimum price. Your vehicle will not be sold for less than this price.
No. It is not intended to bid on one's own vehicle. Violation is punishable by law.
No. Once an auction has started, it cannot be ended early. If the vehicle is sold elsewhere during the auction period, the full commission of 8% plus VAT is due.
The minimum price may be reduced retroactively, but not increased.
An auction usually lasts between 7-10 days. Individual arrangements are possible.
Yes, your vehicle can be offered again. For this you can contact us at any time.
If the minimum bid is not reached, your car will not be sold. We always go into renegotiation afterwards to find a solution so that the sale can still be realized.
Yes. The buyer has the opportunity to contact you and arrange a viewing appointment.
Kickdown is fast! If you give us a timely appointment and have sent all the details, our photographer will come to you within 1-5 business days and an editor will write the ad. Auctions can go online in under 7 days this way, this is also up to you.
We share with you the contact details of the buyer. You can now communicate with the buyer about the purchase contract and the pickup of the vehicle. You will also receive an invoice for Kickdown's service, which you can easily find under the "Payments" section. Kickdown has the possibility to collect these payments with the deposited means of payment.
You conclude a purchase contract directly with the buyer and agree on a payment method.
You pay for Kickdown's service and the seller's commission through the payment method you have on file.
A photo shoot for the sale of your vehicle is always included in our service.
Pick up is organized between seller and buyer. However, we are happy to assist with additional services if the buyer requires transportation.
Seller price overview
We fully support the seller in the creation of the auction. We charge a fee of €199 for our photographer service and the creation of an auction text based on the information provided by the seller and the personal kickdown contact person.
Gold Package (Marketing)
To increase your vehicle’s reach and attract even more potential buyers, you can also book our Marketing Package. This includes promoting your vehicle on our social media channels, among other things. The fee for this is €180.
Platinum Package (Marketing Package + TÜV Instant Inspection Report)All extras from the Marketing Package are already included. In addition, you receive the TÜV Instant Inspection Report, which provides the buyer with additional assurance regarding the condition of your vehicle. It is conveniently conducted on-site by an official TÜV representative and subsequently provided digitally. The fee for this is €500.
In the event of the successful sale of your vehicle, a commission of 3% plus VAT on the gross sales price is payable to us. The commission is at least 300€.
buyer price overview
Upon winning an auction, you only pay 5% of the purchase price plus VAT. The commission is at least 500 € plus VAT.
You have the opportunity to obtain quotes for individual classic car insurance from our insurance partner OCC. Take a look at our service page.
Do you need help with financing your dream car? Take a look at our service page and contact our partner Procheck24, who can provide you with non-binding financing offers at any time.
Would you like to have your newly purchased vehicle delivered to your home? Take a look at our service page and send us an email, we will be happy to help you.