Frequently asked questions
Answers to frequently asked questions from our users. If you have any further questions, please contact support@kickdown.com.
Frequently asked questions: Buyer
Click “Get Started.” Then enter your email address and confirm it. Both individuals and legal entities are eligible to participate. Legal entities are asked to also provide their VAT ID number, registration number, and company name.
To participate in bidding, you must register and provide a payment method in your profile for identification purposes. This identification serves as security for all users on the platform.
Once a bid is placed, it is binding and cannot be withdrawn. Please review your entry carefully before placing a bid.
You can use the “Request a viewing” field in the auction description to request a viewing appointment with our Kickdown experts.
You can ask the vehicle owner questions directly in the comments section. There, you can also ask the community for advice. It is not possible to contact the owner privately.
No information is published regarding an auction’s reserve price. For reference, auctions include an estimated price. If there is no reserve price, this will be indicated accordingly.
As a registered bidder, you can manage your notifications under "My Kickdown" in the settings.
You add a payment method under "My Kickdown" and Payments.
As a registered bidder, you can place your bid during the auction by clicking the “Bid” button and then confirming it.
The buyer's fee is 5% plus VAT of the purchase price and is at least 500€ plus VAT.
The details can be found on the auction page of the vehicle under the item vehicle description.
We accept Visa, Mastercard, American Express, PayPal, and SEPA direct debit.
If you win an auction, i.e. the minimum price is reached and you are the highest bidder, we share with you the contact details of the seller. You can now communicate with the seller about the purchase contract and the pickup of the vehicle. You will also receive an invoice for Kickdown's service, which you can easily find under the "Payments" section. Kickdown has the possibility to collect these payments with the deposited payment method.
If the reserve price is not met, the highest bidder will be contacted by a kickdown expert. In this context, we will attempt to facilitate an agreement between the seller and the buyer.
Frequently asked questions: Seller
Click on the button "Sell your classic car!" and enter the first key data for your vehicle.
Listings start at €199 for a high-quality listing that includes an on-site photo shoot, an editor, and a dedicated contact person. For an additional €180, you can book our Bestseller Package, which includes premium marketing. This leads to better auction results and greater reach.
It is fast, uncomplicated and safe. You don't have to worry about anything and you get market rates without taking your vehicle to a dealer or consignment seller. Your vehicle simply stays at your home and we come by. We mainly address enthusiasts from all over Germany and Europe and not the all-knowing bargain hunters and "last price" askers.
The listing fee will be charged once your vehicle is accepted for auction.
The commission is 3% plus VAT, with a minimum of €300 plus VAT.
We will send you a mail with a detailed list after a request to get the most important information about your vehicle.
Yes. In consultation with one of our trade-in experts, you can set a minimum price. Your vehicle will not be sold for less than this price.
No. It is not intended to bid on one's own vehicle. Violation is punishable by law.
No. Once an auction has started, it cannot be ended early. If the vehicle is sold elsewhere during the auction period, the full commission of 8% plus VAT is due.
The minimum price may be reduced retroactively, but not increased.
An auction usually lasts between 7-10 days. Individual arrangements are possible.
Yes, your vehicle can be offered again. For this you can contact us at any time.
If the minimum bid is not reached, your car will not be sold. We always go into renegotiation afterwards to find a solution so that the sale can still be realized.
Yes. The buyer has the opportunity to contact you and arrange a viewing appointment.
Kickdown is fast! If you give us a timely appointment and have sent all the details, our photographer will come to you within 1-5 business days and an editor will write the ad. Auctions can go online in under 7 days this way, this is also up to you.
We share with you the contact details of the buyer. You can now communicate with the buyer about the purchase contract and the pickup of the vehicle. You will also receive an invoice for Kickdown's service, which you can easily find under the "Payments" section. Kickdown has the possibility to collect these payments with the deposited means of payment.
You conclude a purchase contract directly with the buyer and agree on a payment method.
You pay for Kickdown's service and the seller's commission through the payment method you have on file.
A photo shoot for the sale of your vehicle is always included in our service.
Pick up is organized between seller and buyer. However, we are happy to assist with additional services if the buyer requires transportation.
Preisübersicht Verkäufer
Wir unterstützen den Verkäufer vollumfänglich bei der Erstellung der Auktion. Für unsere Fotografenleistung sowie das Erstellen eines Auktionstextes auf Basis der vom Verkäufer zur Verfügung gestellten Informationen und den persönlichen Kickdown-Ansprechpartner berechenen wir eine Gebühr von 299€.
Um noch mehr potentielle Käufer auf ihr Fahrzeug aufmerksam zu machen, haben Sie die Möglichkeit ein Marketingpaket zu buchen, welches ihr Fahrzeug unter anderem auf unseren Social Media Kanälen bewirbt. Gebühr: 199€.
Um dem Käufer mehr Sicherheit für den Zustand ihres Fahrzeugs zu vermitteln, haben Sie die Möglichkeit ein TÜV Sofortgutachten zu buchen, welches bei Ihnen vor Ort durch einen offiziellen Tüv Mitarbeiter in einem digitalen Format erstellt werden kann. Kosten: 299€.
Im Falle des erfolgreichen Verkaufs ihres Fahrzeugs ist eine Provision in Höhe von 3% zzgl. Mehrwertsteuer auf den Bruttoverkaufspreis an uns zu zahlen. Die Provison beträgt mindestens 300€.
Preisübersicht Käufer
Upon winning an auction, you only pay 5% of the purchase price plus VAT. The commission is at least 500 € plus VAT.
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